Job Opening for a Customer Service Representative at Family Tree DNA

The following job opening was received from APG:

Customer Service Representative, Family Tree DNA

Work in the exciting and dynamic field of genetic genealogy! Family Tree DNA provides people with innovative ways to discover their past through genetic testing. Family Tree DNA was the first to offer genetic testing for genealogy and has been at the forefront of this field for over 11 years.

Qualifications: Several years of customer service experience required. Experience with genealogy is a plus! Applicants should be computer savvy, detail-oriented, and organized. Applicants should also have strong communication skills, an interest in learning new things, and the capacity for multitasking and problem-solving in a fast-paced environment. We will provide on-the-job training.

Primary duties will include: answering phone calls and e-mails, explaining DNA tests for genealogy and ancestry, interpreting test results.

Benefits include: health insurance, dental insurance, paid vacation.

Pay: Starting at $28,000/yr
Job Function: Communication
Employer: Family Tree DNA
Requisition #: IS04/11
Position Title: Customer Service Representative
Number of Openings: 1
Salary Range: Starting at $28,000 per year
Work Type: Full Time, 8am-5pm M-F
Duration: Permanent Position
Approximate Hours Per Week: 40
Desired Start Date: Immediate
Travel Percentage: No Travel
Job Location(s): Houston, Texas United States
Resume Receipt: Email resume and cover letter to janeb@ftdna.com

About Leland Meitzler

Leland K. Meitzler founded Heritage Quest in 1985, and has worked as Managing Editor of both Heritage Quest Magazine and The Genealogical Helper. He currently operates Family Roots Publishing Company (www.FamilyRootsPublishing.com), writes daily at GenealogyBlog.com, writes the weekly Genealogy Newsline, conducts the annual Salt Lake Christmas Tour to the Family History Library, and speaks nationally, having given over 2000 lectures since 1983.

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